Information Technology Services

Microsoft Office 365 Services Disruption

Resolved

Microsoft is reporting that the service disruption has been resolved. 

Alert Updates

  • Microsoft believes they have determined what caused the access problems with various Microsoft Office 365 services. They are working to restore services to normal functioning and have released the following short list of services and their statuses:

    SharePoint Online/OneDrive for Business – Services are healthy
    Microsoft Teams – Services are healthy
    Microsoft Forms – Services are healthy
    Microsoft Intune – Services are recovering
    Exchange Online – Services are recovering
    http://outlook.com/- Services are recovering

    This issue appears to be impacting Microsoft Office 365 services nationwide. This issue may impact both Mason’s Office 365 employee and the MasonLive student tenants.

    We will provide additional updates once more information becomes available. Status updates are also available via: https://its.gmu.edu/unplanned-outages

Initial Alert

Microsoft is currently investigating an issue affecting access to multiple Microsoft Office 365 services. At this time, users may have problems accessing Microsoft Office 365 services, to include but not exclusive to, Microsoft Teams, Exchange Online, Outlook.com, and SharePoint Online/OneDrive for Business.

This issue appears to be impacting Microsoft Office 365 services nationwide. This issue may impact both Mason’s Office 365 employee and the MasonLive student tenants.

We will provide additional updates once more information becomes available. Status updates are also available via: https://its.gmu.edu/unplanned-outages/