Information on network, internet, and telephone access for Mason employees and students, as well as guests visiting the university.
Active Directory
Service Summary The Active Directory provides central authentication and authorization of all users and computers that connect to MESA, Mason’s information technology infrastructure that provides… (READ MORE)
Cable Television Service for Campus Buildings
Service Summary Buildings on the Fairfax Campus have access to the same on-campus basic cable service which provides service to the Residence Halls with over… (READ MORE)
Cable Television Service for Residence Halls
Service Summary Residence halls are provided with on-campus basic cable by our cable television provider, Apogee, which offers on-campus residents more than 100 channels of… (READ MORE)
Central Authentication Service (CAS)
Service Summary Central Authentication Service (CAS) is a single sign-on service used by a variety of Mason websites and applications to authenticate individuals. Its purpose… (READ MORE)
Certificate Request
Service Summary SSL certificates are used to secure communications between a website, host, or server, and end users that are connecting to that server. An… (READ MORE)
Conferencing, Collaboration & Calling
Service Summary Web Conferencing Expand All Collapse All Videoconferencing Expand All Collapse All Collaboration & IM Expand All Collapse All Calling Expand All Collapse All Each department has an… (READ MORE)
Data Jack Assessment and Activation
Service Summary Mason provides access to its network and telephone service via data jacks that are located in the walls of rooms and offices in… (READ MORE)
Device Registration for Network Access
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for… (READ MORE)
Domain Name Server (DNS)
Service Summary Internet resources such as websites, servers, and printers are assigned domain names for identification purposes. A Domain Name Server (DNS) translates domain names… (READ MORE)
Firewall
Service Summary The Mason network uses firewalls to protect university systems against unauthorized access and malicious attacks. Firewall security configuration is adjusted to accommodate university… (READ MORE)
ITS Supported Mobile Devices
Service Summary ITS provides setup instructions for most mobile devices (Apple and Android) and support on a limited basis. Mason does not issue or provide… (READ MORE)
MS Teams Calling (with a Calling Plan)
Service Summary This is an interim offering until a new telephone solution is selected. MS Teams Calling Plans were originally made available as part of… (READ MORE)
Network Access
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for… (READ MORE)
Network Vulnerability Scanning
Service Summary The network vulnerability scanning application, managed by the IT Security Office, is a full-featured solution that allows for scanning of systems by authorized… (READ MORE)
Patriot Virtual Computing
Service Summary The Patriot Virtual Computing (PVC) service provides secure remote access to a Windows desktop environment. This computing environment can be configured to meet… (READ MORE)
Pre-Construction Marking of Communication Lines
Service Summary Before construction begins, ITS must survey construction sites and mark communication lines in order to protect critical communication circuits and infrastructure pathways from… (READ MORE)
Public Printer Network Access
Service Summary Faculty and Staff may special register a departmental printer to be accessible from any network. This allows Faculty and Staff to print to… (READ MORE)
Report an IT Security Incident
Service Summary The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by:… (READ MORE)
Residence Hall Network (ResNet)
Service Summary ResNet, provided by Apogee, is a new and improved wired and Wi-Fi system located in the residence halls (including some classrooms, offices, and… (READ MORE)
Shibboleth
Service Summary Shibboleth (Mason Federated Login) is a single sign-on (login) system that allows users to sign in using just one identity to various systems… (READ MORE)
Special Network Service Requests
Service Summary ITS can facilitate the acquisition and operation of dedicated network infrastructure components for research and other projects that require special network service. Examples… (READ MORE)
Telephone & Voicemail Services
Service Summary Telephone lines and voice mailboxes are provided for faculty, staff, departmental spaces, and student organizations. Each department has an assigned Telecom Coordinator who… (READ MORE)
Two-Factor Authentication (2FA)
2FA Account Services Had Moved to Password Website On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu),… (READ MORE)
Virtual Private Network (VPN)
Service Summary A Virtual Private Network or VPN is a remote access service that creates a virtual connection between an internet user and a trusted… (READ MORE)
Windows Virtual Desktop
Windows Virtual Desktop Retirement ITS is retiring the Windows Virtual Desktop service on Friday, October 1, to help provide a more streamlined set of services… (READ MORE)
Wireless (Wi-Fi) Network
Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for… (READ MORE)