Information Technology Services

Webex Contact Center, Automated Call Distribution & Voice Services Maintenance

From October 10, 2022, 1:00 a.m. to October 10, 2022, 2:00 a.m.

Impact of the change on users:

There will be intermittent disruptions to call monitoring, call recording, and routing strategy modules during the maintenance window. Additionally, administrators should not make any provisioning changes.

Reason for the change:

The vendor is performing changes. (ID # 242254)