Information Technology Services

Patriot Web Self Service, Banner Admin, RMS & MicroStrategy Reports Unavailable

Impact of the change on users:

Patriot Web Self Service, Banner Admin, other Banner-related applications including DataMart and De-centralized systems, RMS, and MicroStrategy Reports will be unavailable during the maintenance period.

Reason for change:

ITS is applying routine Oracle quarterly security/update patches to production servers. (ID #: 154520)

rhn.gmu.edu Unavailable During Maintenance

Impact of the change on users:

rhn.gmu.edu will be unavailable during maintenance.

Reason for change:

ITS is applying patches and separating out filesystems for compliance. (ID # 166397)

Patriot Web Self Service and Internet Native Banner Unavailable

Impact of the change on users:

PatriotWeb Self Service, Internet Native Banner (INB), and other Banner-related applications including DataMart and De-centralized systems will be unavailable during the maintenance period while ITS applies patches and updates.

**Due to planned maintenance, it is recommended that bi-weekly timesheets be submitted by Saturday, September 16, 2018.**

Reason for change:

ITS is applying quarterly Oracle patches and updates. (ID # 154495)

DUO Two-Factor Authentication (2FA) Briefly Unavailable

Impact of the change on users:

DUO Two-Factor Authentication (2FA) will be briefly unavailable while ITS performs maintenance and restarts the DUO service.

**Due to planned maintenance, it is recommended that bi-weekly timesheets be submitted by Saturday, September 16, 2018.**

Reason for change:

ITS is updating the password in the Active Directory Federation Services on servers. (ID #166344)

MASON.GMU.EDU Unavailable During Maintenance

(EXTENDED MAINTENANCE)

Impact of the change on users:

MASON.GMU.EDU will be unavailable during maintenance. Furthermore, web development for www.gmu.edu may be unavailable if site owners use MASON.GMU.EDU to update their sites. WordPress sites will likely not be impacted.

Reason for change:

ITS is applying Solaris 10 patches to the server. (ID # 166796)