Information Technology Services

Jamf Pro Unavailable

Impact of the change on users:

Jamf Pro, Mason Self Service for Macs. and the Jamf dashboard will be unavailable during the maintenance period.

Reason for change:

ITS is updating Jamf Pro. (ID # 170116)

New Guest Wireless Accounts & New Device Registration Unavailable

Impact of the change on users:

Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted.

Reason for change:

ITS is reloading the Identity Services Engine (ISE) Primary Administration Node (PAN) per best practices. ISE simplifies the delivery of consistent, highly secure access control across wired and wireless networks and remote VPN connections. (ID #: 170310)

UAT Environment Unavailable

Impact of the change on users:

The MicroStrategy UAT environment will be unavailable during the maintenance period.

Reason for the change:

ITS is applying required software patches and upgrades,

New Guest Wireless Accounts & New Device Registration Unavailable

Impact of the change on users:

Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted.

Reason for change:

ITS is reloading the Identity Services Engine (ISE) Primary Administration Node (PAN) per best practices. ISE simplifies the delivery of consistent, highly secure access control across wired and wireless networks and remote VPN connections. (ID #: 170061)

25Live Service Unavailable

Impact of the change on users:

The 25Live service unavailable during the maintenance period.

Reason for change:

ITS is applying November 2018 Microsoft Security updates. (ID # 169860)