Information Technology Services

Banner Admin & Patriot Web Unavailable

Impact of the change on users:

Banner Admin and Patriot Web will be unavailable during the maintenance period.

Reason for the change:

ITS is implementing the mandated Financial Responsibility Statement for Banner SSB. (ID # 171099)

Cisco TelePresence Unavailable

Impact of the change on users:

The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period.

Reason for the change:

ITS is installing Microsoft December 2018 security patches. (ID # 171333)

Contact Center Phones Unavailable

Impact of the change on users:

The contact center phones will be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft Out-of-Band security updates. (ID # 171445)

myMason & Blackboard Unavailable

Impact of the change on users:

myMason and Blackboard will be unavailable during the maintenance period.

Reason for the change:

The vendor is performing required maintenance. (ID # 171314)

Banner Admin, Patriot Web, & Select Services Unavailable

Impact of the change on users:

Banner Admin, Patriot Web, and following services will be unavailable during the maintenance period:

  • 25Live
  • Applications that connect to the Banner databases will be unavailable
  • Budget & Travel
  • password.gmu.edu

Reason for the change:

ITS is installing a Banner upgrade to be compliant with PELL grant regulations. (ID # 172449)