Information Technology Services

Banner & Select Services Intermittently Unavailable

Impact of change on users:
Select services will be intermittently unavailable during maintenance:

  • 25Live
  • Banner INB
  • Fiscal Applications
  • HR Intranet
  • listserv services
  • myHousing
  • password.gmu.edu
  • Patriot Web
  • RMS
  • Security Training
  • Travel

Reason for change:

ITS is applying quarterly patches to servers. (ID # 167479)

Banner Imaging Unavailable

Impact of change on users:

Banner Imaging will be unavailable during the maintenance period.

Reason for change:

ITS is applying patches. (ID # 167504)

Canon Pay-for-Print Unavailable

Impact of change on users:

Canon Pay-for-Print will be unavailable during maintenance.

Reason for change:

ITS is applying security patches to the servers hosting Canon Pay-for-Print. (ID # 166874)

Blackboard Briefly Unavailable

Impact of change on users:

Blackboard and myMason will be briefly unavailable while the vendor performs maintenance. Please save or complete any work before maintenance starts at 4 a.m.

Reason for change:

Blackboard will be performing database maintenance on Mason’s hosted system. (ID # 166817)

Contact Center Phones Brief Intermittent Outages

Impact of change on users:

Contact Center phones will experience two brief, intermittent outages while ITS applies updates and restarts servers.

Reason for change:

ITS is applying updates to the servers hosting contact center phones. (ID # 166684)