Information Technology Services

Blackboard Collaborate Unavailable

EXTENDED MAINTENANCE

Impact of change on Users:

Blackboard Collaborate will be unavailable while the vendor performs maintenance.

Reason for change:

The vendor is performing routine maintenance on Blackboard Collaborate. (ID # 162261)

WisdomWhere Unavailable During Maintenance

EXTENDED MAINTENANCE


Impact of change on Users:

WisdomWhere will be unavailable while the vendor performs maintenance.

Reason for change:

The vendor is performing routine maintenance on WisdomWhere. (ID # 164594)

Banner INB & Select Services Unavailable

Impact of change on users:

The following services will be unavailable during maintenance:

  • 25Live
  • Banner INB
  • Fiscal
  • HR Intranet
  • password.gmu.edu
  • Patriot Web
  • Security Training
  • Travel

Reason for change:

ITS is upgrading Banner Financial Aid to be compliant with PELL grant regulations. (ID # 167580)

Office 365, Mason Self Service for Mac & Mac Enrollment Unavailable

Impact of change on users:
The following services will be intermittently unavailable during the maintenance period:

  • Mason Self Service for Mac & Mac Enrollment in Jamf Pro at mac.gmu.edu
  • Office 365 calendar
  • Office 365 (employee) email
  • OneDrive for Business
  • Other Office 365 related applications
  • Skype for Business

Reason for change:

ITS is performing maintenance. (ID # 167046)

SSH Secure Shell Client Removal from Managed Mason-owned Windows Computers

EXTENDED MAINTENANCE

Impact of change on users:

Due to security issues, SSH Secure Shell Client will be removed from managed Mason-owned Windows computers. If you have the application open, it will close prior to removal. No restart is required.

PuTTY, a free implementation of SSH and Telnet for Windows and Unix platforms, along with an xterm terminal emulator, is replacing SSH Secure Shell Client. You may either install it from Software Center or may download Putty from the mason.gmu.edu server service page. Instructions on how to use PuTTY can be found at webdev.gmu.edu/uploading-files-with-putty/.

FileZilla, a free FTP solution for Windows and Mac that supports FTP, but also FTP over TLS (FTPS) and SFTP, is available for download from itservices.gmu.edu/downloads/. Instructions on how to use FileZilla may be found at webdev.gmu.edu/uploading-files-with-filezilla/.

Reason for change:

Due to security issues, ITS is removing SSH Secure Shell Client from managed Mason-owned Windows computers. (ID # 167177)