Information Technology Services

BeyondTrust (formerly Bomgar) Online

From August 11, 2022, 10:00 p.m. to August 11, 2022, 11:59 p.m.

Impact of the change on users:

None. ITS will verify no one is in a support session prior to the maintenance window.

Reason for the change:

The Bomgar physical appliance was end-of-life. The new virtual BeyondTrust (formerly Bomgar) is set up and ready.ITS is updating the DNS entry to point to the new virtual instance instead of the old physical appliance. (ID # 238858)