Information Technology Services

Jamf Maintenance

Impact of the change on users:

Jamf will be unavailable during the maintenance period.

Reason for the change:

The vendor is applying fixes and updating Jamf. (ID # 874923)

George Mason-Owned Apple Devices Update

EXTENDED MAINTENANCE

Impact of the change on users:

Users must update their George Mason-owned Apple devices by 11:00 p.m. on Tuesday, July 7. After that time, updates will install automatically.

Please note that your device will need to restart to complete the update, which may briefly interrupt access to work resources.

IMPORTANT:

ITS requires all George Mason–owned Apple devices—and any Apple devices purchased from non-approved vendors—to be enrolled.

Enrollment ensures you receive full support, timely security updates, and a seamless user experience. Getting started is easy—simply submit a ticket, and our team will guide you through every step of the process.

Reason for the change:
Apple is releasing updates to keep systems secure and up to date.

ID # 874573

LDAP, Email & LISTSERV Systems Maintenance

Impact of the change on users:

At the end of the maintenance period, the ITS LDAP, email, and LISTSERV systems will be briefly unavailable at which time users may be unable to log on to these systems.

Reason for the change:

ITS is applying security patches to the servers.

ID # 873749

Select Websites & mason.gmu.edu Maintenance

Impact of the change on users:

The following websites will be unavailable during the maintenance:

Reason for the change:

ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance.

ID #872525 & 872504

macOS Cisco Secure Client Update

Impact of the change on users:

If you are connected to VPN when the update runs, your connection will be disconnected, and you will need to reconnect.

ITS encourages anyone using unmanaged Apple devices or Apple devices purchased from vendors outside the ITS-approved list to take advantage of our enrollment services. Enrolling your Apple devices helps ensure you receive optimal support, security updates, and a seamless user experience. Getting started is easy—simply submit a ticket, and our team will be happy to assist you through the enrollment process.

Reason for the change:

ITS is updating the secure connectivity software to keep systems current, improve reliability, and ensure compatibility with upcoming macOS updates. The update also includes improvements to networking behavior and device management to reduce potential connection issues.

ID #874359