Information Technology Services

Data Center Network Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

There will be rolling outages, during which only one side of the network will be offline at a time. Only single-connected servers will be impacted.

Reason for the change:

Information Technology Services (ITS) is performing planned network infrastructure maintenance to install updated vendor-recommended software and restart network equipment to improve reliability, address known issues, and keep the environment current.

ID # 877768

Informatica Maintenance

Impact of the change on users:

Informatica will be unavailable during the maintenance window.

Reason for the change:

ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance.

ID: 877302, 877303 & 877311

MicroStrategy Extended Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

MicroStrategy PROD will be unavailable during the maintenance window. Users will not have access to MicroStrategy, and the data warehouse refresh will pause during the maintenance window. On Sunday, July 26, the data refresh will resume and include all data since the last refresh on Friday. 

ITS will notify the MicroStrategy user community of the planned outage via alert messages within MicroStrategy and standard ITS outage notifications. 

Reason for the change:

ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance.

ID # 877319 & 877299

Boldyn Network Maintenance: Main Campus, Beacon Hall & Smithsonian-Mason School of Conservation

Impact of the change on users:

Users in the affected areas may experience intermittent network service interruptions during the maintenance window. Individual outages may last up to 45 minutes.

Impacted campuses/buildings:

  • Fairfax Campus
  • Beacon Hall
  • Smithsonian-Mason School of Conservation (SMSC)

Reason for the change:

The vendor, Boldyn, is performing a planned network upgrade to help maintain network performance and stability.

ID #: 879743

Wi‑Fi, Wired Network, VPN, and VoIP Phone Service Interruption at All George Mason Campuses & Locations

EXTENDED MAINTENANCE

Impact of the change on users:

Wi‑Fi, wired network connections, Virtual Private Network (VPN), and Voice over Internet Protocol (VoIP) phone services will be intermittently unavailable across George Mason campuses and locations.

Users may experience multiple brief interruptions, each lasting less than 3 minutes, during the maintenance window. Phone calls and VPN sessions will drop briefly but should reconnect automatically.

Reason for the change:

ITS is applying vendor-provided security updates to address a known vulnerability and ensure continued reliability and protection of network services.

ID #: 877676