Lee Faber, Cory Faber, John Krug & Lisa Keys
During our Vonage implementation with our facilities area last week, we found out that several main phones were not working properly. Through diligent troubleshooting, hardwire testing, and mind blowing deduction, this team came up with the reasoning behind the issue. Once the problem became apparent, the team quickly turned it around and made sure to reboot, retest and let the customer(s) know that the line was up and working. Great teamwork
-Cherie Galantis