Jeff Kling, Masoud Karkehabadi, and Al Underwood
I want to express my gratitude for the teamwork of the regional CaLT classroom technicians. I reached out to Jeff in need of assistance with my inventory at the SciTech and Mason Square locations. There was no way I could get out to scan my equipment but fortunately, teamwork is always in play with CaLT. I had my equipment scanned within the hour I had sent over the paperwork. I appreciate the support as always from the team! Great job and Thanks!
–Cherie Galantis
Toni Mehrman
Toni is an angel! I appeared on the bad list for not having done my inventory. Toni offered and actually walked the entire Fairfax campus with me in order to get ‘er done. She had the scanner, as I had never used it, and was extremely helpful. It would never have happened as quickly and efficiently as it did if it had not been for her assistance. Kudos to Toni!
–Cherie Galantis
Allen Santora
Allen, thank you so much for putting in your 2023 maintenance. It’s incredibly helpful and appreciated! Thank you again for all you do!
–Christina Crockett
Stephen Tate
Vonage Call Center Set up
I just want you to know how incredibly helpful Stephen has been! We met last week to review our routing strategies, and he found a couple of errors in the system’s programming. I’m so grateful for his help since the system is not user-friendly for newbies. He’s working hard to make it so. Take care!
–Nina Koshi
Geneva Williams
Geneva very quickly facilitated a solution to an ongoing issue for our Graduate Office. Geneva’s responses and follow-up were clear and prompt. We know how busy the week before break is and really appreciate that this issue is resolved beforehand.
–Kathleen Gelona
Emilio Goncalves
Emilio is a true team player. I have been down a person for over a year now and found out that my inventory is late. I knew that Emilio was working in the data center catching up on his inventory when I reached out asking if he was by chance doing all of ITS. At this time he asked where my equipment was located and did not hesitate to scan it. I am so grateful for his immediate response and “can do” attitude. I have always had this type of response from Emilio and consider him to be one of those co-workers that I can rely on for almost anything. Great job and THANKS A TON!!!!
–Cherie Galantis
Elizabeth Redwine
Elizabeth constantly goes above and beyond when assisting not only customers of the ITS Support Center but her teammates as well. She has a wealth of knowledge and is always willing to impart that knowledge to assist while never making the recipient of that wisdom feel uninformed. She is creative in her approach to problem-solving and provides clear, concise communication to both customers and co-workers. Elizabeth always tells both clients and colleagues alike she is happy to assist and truly means it. She always finds time to provide assistance in every way possible while balancing other projects and commitments with expertise. I believe Elizabeth is truly an asset to George Mason and is deserving of well-earned recognition.
–Michael Kramer