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Active Directory

Service Summary The Active Directory provides central authentication and authorization of all users and computers that connect to MESA, Mason’s information technology infrastructure that provides… (READ MORE)

Audiovisual Equipment Checkout

Service Summary Classroom and Lab Technologies (CaLT) lends audiovisual equipment to faculty, staff, and students for class use during the instructional day. Getting This Service… (READ MORE)

Blackboard Collaborate Ultra

Service Summary Blackboard Collaborate Ultra is an interactive web conferencing and virtual classroom environment designed for teaching and learning and real-time collaboration. It is available… (READ MORE)

Blackboard Courses

Service Summary Blackboard Courses provides a secure login system and tools to create and administer face-to-face and online courses. Some of these tools include discussion… (READ MORE)

Cisco Umbrella

Service Summary Cisco Umbrella is a cloud-based tool that protects Mason users by blocking them from visiting websites that threaten to compromise Mason’s technology resources… (READ MORE)

Citrix Virtual Lab

Service Summary The Citrix Virtual Lab provides remote access to academic software. Students and faculty with a VPN connection can access the necessary software needed… (READ MORE)

Classroom Support

Service Summary Classroom and Lab Technologies (CaLT) provides support for classroom facilities and computer classrooms. Getting This Service The Classroom Support offices are available to… (READ MORE)

Collaborative Learning Areas

Service Summary Collaborative learning areas are designed to facilitate group work. Spaces can be modified to best suit your group’s needs. Key Features Fly Space: Features… (READ MORE)

Computer Labs

Computer Lab Update ***ALL VISITORS MUST HAVE A VALID COVID DAILY HEALTH CHECK TO ENTER THE LAB.*** Service Summary Computer labs offer the university community… (READ MORE)

Conferencing, Collaboration & Calling

Service Summary Web Conferencing Expand All    Collapse All Videoconferencing Expand All    Collapse All Collaboration & IM Expand All    Collapse All Calling Expand All    Collapse All Each department has an… (READ MORE)

Domain Name Server (DNS)

Service Summary Internet resources such as websites, servers, and printers are assigned domain names for identification purposes. A Domain Name Server (DNS) translates domain names… (READ MORE)

Email Anti-Spam (IronPort)

Service Summary The IronPort Anti-Spam filter examines the content, construction, and senders of all incoming messages to Mason email accounts to eliminate known and emerging… (READ MORE)

Enterprise CUI

Service Summary eCUI is a virtual computing infrastructure to support research projects involving Controlled Unclassified Information (CUI) data which must follow the NIST 800-171R1 standard for data protection. The eCUI environment… (READ MORE)

Firewall

Service Summary The Mason network uses firewalls to protect university systems against unauthorized access and malicious attacks. Firewall security configuration is adjusted to accommodate university… (READ MORE)

Game Design Lab

UPDATE: THE GAME DESIGN LAB IS CLOSED FOR COMPUTER USAGE For the Spring 2021 semester, the Game Design Lab (located within the STAR Lab) will… (READ MORE)

Incoming Email URL Filtering

Service Summary As an added measure of security, Mason’s antivirus and antispam protection systems evaluate links in incoming emails to determine if they have a… (READ MORE)

ITS Support Center

Service Summary The ITS Support Center serves as the central point of contact for the university community for requesting IT support or information. Its mission… (READ MORE)

Kaltura

Service Summary Kaltura is a video management tool that allows faculty and students to create, host, and share video and audio inside the Blackboard Courses… (READ MORE)

Mason Korea Helpdesk

Service Summary Mason Korea Support aims to assist students, faculty, and staff at Mason’s campus in Songdo, Korea in finding technical support. Mason Korea supports: Approximately 70… (READ MORE)

mason.gmu.edu Server

Service Summary All registered students, faculty, staff, and authorized guests are eligible for mason.gmu.edu server accounts. The server hosts various applications, programming languages, and tools.… (READ MORE)

MESA Personal Storage (mydata)

Service Summary The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop… (READ MORE)

Microsoft Teams (MS Teams)

Service Summary Note: Microsoft Teams is an evolving service; settings within Teams may change with little to no notice as the ITS Project Team makes… (READ MORE)

Mobile Mason

Service Summary Mobile Mason is the official app of George Mason University. The app provides you with up-to-date information including: Go Maps Transit Schedules Virtual… (READ MORE)

Multimedia Production

Service Summary The STAR Lab is an excellent resource for working on multimedia and art projects. All multimedia PCs and Macs are equipped with the… (READ MORE)

myMason

Service Summary MyMason provides access to Blackboard courses and organizations. Organizations is a unique feature of myMason that allows any and all groups—from the smallest… (READ MORE)

Network Access

Connecting to Residence Halls Network ITS has transitioned Residence Hall Networks & Cable TV services to Apogee to provide a better at-home user experience for… (READ MORE)

Office 365 Email

Service Summary Office 365 is the university’s email and calendar system. It is fully supported by the ITS Support Center and can be accessed via… (READ MORE)

Office 365 OneDrive

Service Summary OneDrive for Business (OneDrive) is a service of Office 365 (the university’s email system) and provides for 1TB of cloud-based storage. OneDrive is your… (READ MORE)

Patriot Pass Password Reset

2FA Account Services Has Moved to Password Website On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu),… (READ MORE)

Patriot Web

Service Summary Patriot Web is a self-service site for students, faculty, and staff to manage their administrative records and accounts. Unauthorized use of this system… (READ MORE)

Printers

Service Summary Mason has partnered with Canon to provide solutions for all your printing needs. Self-printing can be accomplished through the Pay-for-Print (PFP) network across… (READ MORE)

Report an IT Security Incident

Service Summary The IT Security Office (ITSO) will assist faculty, staff, students, and alumni with containment, mitigation, and remediation of IT security incidents caused by:… (READ MORE)

Respondus LockDown Browser & Monitor

Service Summary Respondus LockDown Browser is a custom web browser that locks down the testing environment within Blackboard/Courses. Instructors can choose to require the Respondus… (READ MORE)

SafeAssign

Service Summary SafeAssign is a plagiarism education and prevention service available through Blackboard to all faculty, students, and staff. It supports a multi-faceted approach to… (READ MORE)

Salesforce Support

Service Summary Salesforce is a customer relationship management (CRM) platform that Mason uses and plans to expand its utilization to provide a full network of… (READ MORE)

Shibboleth

Service Summary Shibboleth (Mason Federated Login) is a single sign-on (login) system that allows users to sign in using just one identity to various systems… (READ MORE)

Sound Space

Service Summary The sound space contains special equipment and soundproofing to provide an ideal environment to record voice or edit audio. Key Features Equipment in… (READ MORE)

Technology Conference Room

Service Summary The Technology Conference Room seats 20 people and features a projector, portable presentation computers, a video conferencing package, and plugs for laptops to… (READ MORE)

Two-Factor Authentication (2FA)

2FA Account Services Had Moved to Password Website On Sunday, August 1, 2021, the services provided within the Two-Factor Authentication (2FA) Account Management website (2faaccount.gmu.edu),… (READ MORE)

Video Editing

Service Summary Editing stations equipped with specialized video and film software are available for post-production work. Edit, create, and export videos using STAR Lab resources. Student… (READ MORE)

Video Production Studio

Service Summary A production studio space is available for students, faculty, and staff to be used for a wide range of video, still photography, or… (READ MORE)

Web Hosting

Service Summary Web hosting allows for publishing websites. Mason offers free, secure, and reliable web hosting to individuals, departments, and organizations within the Mason community.

Zoom

Microsoft Zoom Plugin for Mac Deprecation Microsoft is disabling the Zoom Plugin for Macs this year. The specific timeline for when Microsoft will disable the… (READ MORE)