Maintenance Archives

Banner & Select Services Intermittently Unavailable

09/23/2018 7:00 a.m. to 09/23/2018 11:00 a.m.

Impact of change on users: Select services will be intermittently unavailable during maintenance: 25Live Banner INB Fiscal Applications HR Intranet listserv services myHousing password.gmu.edu Patriot […]
Banner Imaging Unavailable

09/22/2018 2:00 p.m. to 09/22/2018 4:00 p.m.

Impact of change on users: Banner Imaging will be unavailable during the maintenance period. Reason for change: ITS is applying patches. (ID # 167504)
UAT Environment Unavailable

09/18/2018 11:00 a.m. to 09/18/2018 12:30 p.m.

Impact of the change on users: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying required […]
rhn.gmu.edu Unavailable During Maintenance

09/17/2018 8:00 a.m. to 09/17/2018 1:00 p.m.

Impact of the change on users: rhn.gmu.edu will be unavailable during maintenance. Reason for change: ITS is applying patches and separating out filesystems for compliance. […]
DUO Two-Factor Authentication (2FA) Briefly Unavailable

09/16/2018 7:30 a.m. to 09/16/2018 8:30 a.m.

Impact of the change on users: DUO Two-Factor Authentication (2FA) will be briefly unavailable while ITS performs maintenance and restarts the DUO service. **Due to […]
Patriot Web Self Service and Internet Native Banner Unavailable

09/16/2018 7:30 a.m. to 09/16/2018 11:00 a.m.

Impact of the change on users: PatriotWeb Self Service, Internet Native Banner (INB), and other Banner-related applications including DataMart and De-centralized systems will be unavailable […]
MASON.GMU.EDU Unavailable During Maintenance

09/16/2018 5:00 a.m. to 09/16/2018 12:00 p.m.

(EXTENDED MAINTENANCE) Impact of the change on users: MASON.GMU.EDU will be unavailable during maintenance. Furthermore, web development for www.gmu.edu may be unavailable if site owners […]
Authentication for Office 365 & Jamf Pro Briefly Unavailable

09/15/2018 7:00 a.m. to 09/15/2018 8:00 a.m.

Impact of the change on users: Authentication for Office 365 & Jamf Pro will be briefly unavailable while ITS performs maintenance and restarts authentication services. […]
Canon Pay-for-Print Unavailable

09/13/2018 8:00 p.m. to 09/13/2018 9:30 p.m.

Impact of change on users: Canon Pay-for-Print will be unavailable during maintenance. Reason for change: ITS is applying security patches to the servers hosting Canon […]
UAT Environment Unavailable

09/13/2018 8:30 a.m. to 09/13/2018 10:00 a.m.

Impact of the change on users: The UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is applying critical database patches.
Blackboard Briefly Unavailable

09/12/2018 4:00 a.m. to 09/12/2018 4:15 a.m.

Impact of change on users: Blackboard and myMason will be briefly unavailable while the vendor performs maintenance. Please save or complete any work before maintenance […]
Contact Center Phones Brief Intermittent Outages

09/11/2018 11:00 p.m. to 09/11/2018 11:55 p.m.

Impact of change on users: Contact Center phones will experience two brief, intermittent outages while ITS applies updates and restarts servers. Reason for change: ITS […]
DHCP Server Maintenance

09/09/2018 7:00 a.m. to 09/09/2018 9:00 a.m.

Impact of change on users: While little to no impact is expected, Fairfax Campus users may experience brief and intermittent network outages. Reason for change: […]
Blackboard Collaborate Ultra Unavailable

09/09/2018 12:00 a.m. to 09/09/2018 10:00 a.m.

EXTENDED MAINTENANCE Impact of change on users: Blackboard Collaborate Ultra will be unavailable while the vendor performs maintenance. Reason for change: The vendor is performing […]
Freedom Center & Colgan Hall Switch Upgrades

09/08/2018 8:00 p.m. to 09/09/2018 4:00 p.m.

EXTENDED MAINTENANCE Impact of change on users: The wireless and wired networks in the following buildings will be unavailable while ITS updates the code on […]