Outage category: Applications
Location: All campuses
Status: Closed
Resolved Alert:
Initial Symptoms
Users were unable to log into WisdomWhere (workshops.gmu.edu).
Root Cause Analysis
Cause
There was an intermittent issue with CAS connector that causes the SolutionWhere web server to occasionally stop responding. Issue resolved.
Resolution
Vendor resolved their CAS issue.
Prevention
NA