Outage category: VPN
Location: All Mason remote users are affected by this outage
Status: Closed
Resolved Alert:
Initial Symptoms
Users reported being unable to connect to the VPN.
Root Cause Analysis
Cause
Malicious remote attacks cause the VPN to crash.
Resolution
As permanent solution per Cisco Support, we upgraded the VPN gateway to a newer version to be able to install threat detection services, that will block malicious IP’s from outside world. From initiating attacks
Prevention
As permanent solution per Cisco Support, we upgraded the VPN gateway to a newer version to be able to install threat detection services, that will block malicious IP’s from outside. From initiating attacks.