Outage category: Hardware
Location: Data Center - Nodus Server
Status: Closed
Resolved Alert:
Initial Symptoms
SiteScope had systems alerted as down.
Root Cause Analysis
Cause
We are currently investigating the root issue.
Resolution
Hardware restart of the NODUS3 system. Since then everything has been running well, and various VMs have been reassigned to other physical hosts.
Prevention
We are going to reach out to Dell and VMware to discuss this, as VMware did not have any alerts for this host outage and Dell is the hardware vendor.