Outage category: Hardware
Location: Point of View: A-Side
Status: Closed
Resolved Alert:
Initial Symptoms
Point of View: A-side network was out.
Root Cause Analysis
Cause
The power outage prevented the switch from coming back.
Resolution
Reset the supervisor blade.
Prevention
The power outage was due to defective power outlets, which are outside the purview of ITS; however, we plan to have enough spare parts on hand and personnel on-site to respond quickly to outages.