Outage category: Wired Network, Wireless Network
Location: Taylor Hall (Third Floor) - No Wired and Wireless services
Status: Closed
Resolved Alert:
Initial Symptoms
Down switch showed on monitor.
Root Cause Analysis
Cause
Switch Supervisor blade needed to be reseated and rebooted.
Resolution
Reseated then rebooted switch Supervisor blade.
Prevention
Have engineers on-site ready to deploy.