Outage category: Wired Network, Wireless Network
Location: SMART Lab (Science & Tech Campus)
Status: Closed
Resolved Alert:
Initial Symptoms
Uplink between our switch and router went down causing Wired and Wireless outages for the lab.
Root Cause Analysis
Cause
Uplink between our switch and router went down.
Resolution
Physically bounced the interface
Prevention
NSOPS will have an engineer prepared and ready to dispatch on time