Information Technology Services

Dynamic Forms Issues

Outage category: Dynamic Forms

Location: All users of Dynamic Forms

Status: Closed

Resolved Alert:

Initial Symptoms

Users reported intermittent issues with the Dynamic Forms platform.

Root Cause Analysis

Cause

Issue with vendors servers on Azure platform.

Resolution

Microsoft and vendor resolved issue on Azure servers.

Prevention

As this was a vendor issue, there is nothing we can do to prevent, only have staff available to update the vendor when an issue like this is seen by users.