Information Technology Services

BeyondTrust Remote Support & help.gmu.edu Unavailable

From February 11, 2023, 9:30 a.m. to February 11, 2023, 10:00 a.m.

Impact of the change on users:

BeyondTrust and help.gmu.edu will be unavailable during the maintenance window; ITS representatives will not be able to conduct remote support sessions.

Reason for the change:

ITS is updating BeyondTrust Remote Support to resolve numerous issues and support macOS Ventura. (ID # 249420)