Mason Internet Outage – Apogee Network Engineers Troubleshooting
Resolved Alert:
Apogee network engineers have resolved this issue and the onsite Apogee Field Service Rep has confirmed that he is seeing connectivity on all his devices. The Apogee Support team is now performing call backs for all cases to confirm the users connectivity and provide assistance as needed.
(READ MORE)Initial Alert:
Mason has been experiencing nightly/early morning outages that are quick and lasting about 5 minutes as Apogee reboots the server. The server was rebooted this morning, however services have not come back up. Apogee network engineers are treating this with very high priority and continuing to troubleshoot. More information will be provided as it becomes available.
December 08, 2022 10:09 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.