Outage category: Telephone
Location: All Campuses
Status: Closed
Resolved Alert:
Initial Symptoms
When trying to access your voice mail by calling 37900 or 34500, the line rings with no answer. Calls to extensions with voice mail ring with no answer.
Root Cause Analysis
Cause
Equipment issue
Resolution
The system was rebooted which cleared the issue.
Prevention
System monitoring in place, but was unable to detect this type of issue.