Impact of change on users:

The password.gmu.edu website will be unavailable during the maintenance period.

Reason for change:

ITS is updating the password.gmu.edu website to:

• Allow Two-Factor Authentication (2FA) when users try to retrieve password through claim codes or security questions.
• Allow users to enter a phone number on the Additional Information Page.
• Require users to review their Additional Information every 6 months.

(ID # 169516)