Information Technology Services

TeamDynamix Unavailable

From June 6, 2026, 12:00 a.m. to June 6, 2026, 4:00 a.m.

Impact of the change on users:
Users will experience a full service outage during this window. The following will be unavailable:

  • TeamDynamix (Mason Ticketing System)
  • Client Portal (service listings and request forms)
  • Ticketing access for users with the application
  • Training

Reason for the change:
The vendor is performing scheduled maintenance on TeamDynamix applications.

ID # 867784