Information Technology Services

Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

Impact of the change on users:

Applications and hosted sites on the Atlas Ellucian, Imaging, and Zax Evisions servers will be intermittently unavailable during the maintenance period.

Reason for the change:

ITS is applying security patches. (ID # 773688)

Wi‑Fi Outage – Multiple Campus Buildings

EMERGENCY MAINTENANCE

Impact of the change on users:

Users in the affected buildings may experience intermittent Wi‑Fi connectivity loss during the maintenance window. Wireless access may drop and reconnect periodically.

  • Childhood Development Center
  • Enterprise
  • The HUB
  • Smithsonian Academic Building
  • Thompson Hall
  • Krug
  • East
  • West
  • Finley
  • Carty House
  • Baker House
  • Krasnow
  • WCCR

Reason for the change:

ITS is addressing Common Vulnerabilities and Exposures (CVE).

ID #772981

Mobile Printing, EHS Training & CASO Services Unavailable

Impact of the change on users:

Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft security updates. (ID #773012)

Mobile Printing, EHS Training & CASO Services Unavailable

Impact of the change on users:

Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft security updates. (ID # 773012)

Mason-Managed Windows Computers: Microsoft 365 Apps for Enterprise Upgrade

EXTENDED MAINTENANCE

Impact of the change on users:

Beginning Thursday, March 12, ITS will upgrade Microsoft Office on Mason‑managed Windows computers to Microsoft 365 Apps for Enterprise to enable access to Microsoft 365 AI capabilities (such as Copilot Chat) across Outlook, Word, Excel, PowerPoint, and other productivity tools. Online Microsoft 365 Apps for Enterprise will remain available during the upgrade.

Reason for the change:

ITS is upgrading to Microsoft 365 Apps for Enterprise on Mason-Managed Windows Computers to enable access to newer features, including Microsoft 365 AI capabilities (e.g., Copilot Chat) across Outlook, Word, Excel, PowerPoint, and other productivity tools, and to align functionality across platforms.

ID # 772303