Information Technology Services

Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up

Impact of change on users:

While Posting is down, new documents will not be posted. They will post again once posting is restarted after the role.

Reason for change:

During the Fiscal Year End Roll, Fiscal Services requests that the posting process be stopped so that new purchase orders, journal vouchers, etc are not automatically posted to finance while they are processing the role.

(ID # 807497)

Mobile Printing, EHS Training & CASO Services Unavailable

Impact of the change on users:

Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft security updates.

(ID# 867118)

Data Center PDU & UPS Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

The Data Center will be proactively placed on the generator during maintenance as a precaution to avoid any impact from an unexpected power interruption from public utilities. Once the maintenance is completed, we will switch back over to Dominion Power.

The UPS systems will be placed in maintenance bypass one at a time by the vendor technician for maintenance. After each UPS has been checked, the unit will be placed back online. All PDUs will remain online while units are checked individually.

Reason for the change:

The vendor is performing preventative maintenance on the PDU and UPS.

(ID# 867805)

Emergency Maintenance: Parking Network (Rappahannock & Mason Pond Decks)

Impact of the change on users:

Users may experience temporary outages to the parking network during this maintenance window. Connectivity may be unavailable at times as network equipment is restarted. Access should return automatically once each segment is completed.

Reason for the change:

ITS is performing a network equipment upgrade to improve reliability, apply security fixes, and enhance overall performance.

(ID# 868477)

TeamDynamix Unavailable

Impact of the change on users:
Users will experience a full service outage during this window. The following will be unavailable:

  • TeamDynamix (Mason Ticketing System)
  • Client Portal (service listings and request forms)
  • Ticketing access for users with the application
  • Training

Reason for the change:
The vendor is performing scheduled maintenance on TeamDynamix applications.

ID # 867784