Information Technology Services

Wi‑Fi Service Maintenance: Horizon & Vernon Smith Buildings

EXTENDED MAINTENANCE

Impact of the change on users:

Users in the following buildings may experience intermittent Wi‑Fi connectivity interruptions during the maintenance window:

  • Horizon Building
  • Vernon Smith Building

Reason for the change:

ITS is performing a planned Wi‑Fi system upgrade to resolve known issues and provide improved functionality and features.

ID #880660

ClearPass Certificate Update

Impact of the change on users:

There will be no impact on WiFi services. But after it, users will need to manually reconnect to the campus Wi-Fi and accept the new security certificate the first time they connect. This is a one-time step required to restore Wi-Fi access.

If you have any questions or need help connecting to the network after the maintenance, please contact ITS Support at 703-993-8870.

Reason for the change:

ITS is doing the annual ClearPass certificate update.

ID # 880717

Data Center Network Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

There will be rolling outages, during which only one side of the network will be offline at a time. Only single-connected servers will be impacted.

Reason for the change:

Information Technology Services (ITS) is performing planned network infrastructure maintenance to install updated vendor-recommended software and restart network equipment to improve reliability, address known issues, and keep the environment current.

ID # 877768

Informatica Maintenance

Impact of the change on users:

Informatica will be unavailable during the maintenance window.

Reason for the change:

ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance.

ID: 877302, 877303 & 877311

MicroStrategy Extended Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

MicroStrategy PROD will be unavailable during the maintenance window. Users will not have access to MicroStrategy, and the data warehouse refresh will pause during the maintenance window. On Sunday, July 26, the data refresh will resume and include all data since the last refresh on Friday. 

ITS will notify the MicroStrategy user community of the planned outage via alert messages within MicroStrategy and standard ITS outage notifications. 

Reason for the change:

ITS (Information Technology Services) is moving systems into Microsoft Azure to improve reliability, scalability, and overall performance.

ID # 877319 & 877299