Information Technology Services

Banner Admin Unavailable

Impact of the change on users:

Banner Admin Apps will be briefly unavailable as the new version is deployed.

Reason for the change:

The Dept of Education is changing the layout of their files, so the Banner processes also need to change. (ID # 781157)

MicroStrategy Unavailable

Impact of the change on users:

The following sites will experience intermittent service outages during the maintenance period:

https://microstrategydev.gmu.edu
https://microstrategyuat.gmu.edu
https://microstrategy.gmu.edu

Reason for the change:

ITS is addressing findings from a recent security scan. (ID #  779628)

Patriot Connect Email Notifications Unavailable

Impact of the change on users:

Email notifications will be temporarily disabled in Patriot Connect during the maintenance period. Please avoid scheduling, rescheduling, or canceling appointments at this time, as notifications will not be provided. Email delivery will be restored outside these maintenance windows, and once maintenance is complete.

Reason for the change:

Data is being transferred from Banner to Patriot Connect.

(ID# 801940)

Patriot Connect Email Notifications Unavailable

Impact of the change on users:

Email notifications will be temporarily disabled in Patriot Connect during the maintenance period. Please avoid scheduling, rescheduling, or canceling appointments at this time, as notifications will not be provided. Email delivery will be restored outside these maintenance windows, and once maintenance is complete.

Reason for the change:

Data is being transferred from Banner to Patriot Connect.

(ID# 801940)

PatriotAI Unavailable

Impact of the change on users:

PatriotAI will be unavailable during the maintenance period.

Reason for the change:

ITS is performing a restart requested by the vendor to ensure known issues are resolved correctly.

(ID# 801917)