Bates Nunamaker and David (Drob) Robertson
Thank you to Bates and Drob for being extremely accessible. They answered and clarified many questions for us in a speedy fashion. In addition, Bates quickly jumped in to assist me several times to get things moving forward. They are great team players!!
-Yuko Kuo
Mike Rothgeb
Mike is instrumental to the implementation of our HIPAA Zoom Secure account. He is always quick to assist and never complains. Thanks, Mike!
-Matt Berlejung and Mike Fuemmeler
Bates Nunamaker
A TDX Godsend, that should be Bates’ title! I have a well-oiled team that is in the TDX system all the time. Me, not so much, and that is why I reached out to Bates to assist me with setting up some specific dashboard settings, reports, and to give me a quick guide/review of this beast of a system that I lacked knowledge in. Bates got me so well equipped that I can now do some actual damage, but in a good way. I cannot stress the gratefulness of his patience, as he led me through all sorts of avenues, got me settled and comfortable in reviewing and tracking. What a joy to work with our great talent here at Mason. Bates, you are a wonder, and thanks for all of those excellent ideas and for showcasing what I needed to know! KUDOS!!!
-Cherie Galantis
Toni Mehrman
There are a number of tasks that take a lot of time and energy and that don’t necessarily fall neatly under one person’s purview. Toni is an expert at purchasing and keeping ITS equipped with the tools they need to successfully do their jobs, but she also steps up to other tasks that the org needs help with, such as tracking down items for fixed assets, helping with surplus items and telecom coordination, and numerous other things that often happen behind the scenes. She always follows up and checks in with people personally as she’s working with them, adding a personal touch to her work and making a mark on people she interacts with. Toni is accountable and determined and does everything with heartfelt intention. Thank you for your many efforts, Toni, both seen and unseen!
-Whitney Sublett
Brian Gantt
Brian Gantt is an incredible asset to Mason and ITS. He excels in his role overseeing IT Finance, both as a leader and steward of Mason’s resources, while actively identifying ways to improve across the organization. He naturally addresses challenges with solutions and can whip up a presentation and pivot table quicker than anyone I’ve ever known. He takes the time to ask questions, listen, and then coordinate with everyone impacted, bringing a team mentality to every project or assignment he owns. He takes time to understand and work with people individually on their strengths and helps them overcome challenges to be more successful, while also asking for input with regard to his own areas of growth. He is an excellent communicator and thinks of every helpful detail to aid in avoiding confusion for what is often a quite complex topic/request/update. I’m grateful for his expertise and mentorship, and the integrity he has in overseeing the ITS budget.
-Whitney Sublett
Lisa Carr
I’m convinced Lisa Carr has a fix for almost any question thrown her way, and not only is she helpful and thorough, she is also kind in her approach. Whether it’s a rogue certificate error, an email getting hung up from sending, or something more serious like a major meltdown (of a system and impacted parties) – Lisa remains calm and immediately jumps in to help find a solution. She is creative and highly knowledgeable and never backs down from a challenge. All of these attributes are consistent with the ITS values that Lisa so openly lives. Thanks as always, Lisa!
-Whitney Sublett
Carrie Stewart
Many probably know that central HR has implemented PageUp, a new enterprise talent acquisition software, to help automate PDs and the recruitment process, but you might not know that someone has to manually input every existing EWP/PD into the system. For ITS, there are close to 250 FT employees, all of which had to be manually copy/pasted into PageUp, and without Carrie Stewart this work never would have been done. With all of these PDs now online, future changes can be more easily tracked and reviewed, and the number of steps required by supervisors for recruitment, significantly decreased. Thank you to Carrie for her persistence in overcoming this daunting task and ultimately saving the department a lot of time and headache in the future!
-Whitney Sublett