Service Summary

The Mason network utilizes firewalls for protection from unauthorized access and malicious attacks. Departments may request adjustments to firewall settings to enable specific types of access or services hosted on their equipment or to permit access to newly installed servers.

All servers connected to the Mason network must be registered with Information Technology Services. Access to secure services and applications is limited to authorized users only.

Key Features

  • Departments may request adjustments to firewall settings
  • All servers connected to the Mason network must be registered with ITS

Getting This Service

Firewall protection is automatic. To register a server with ITS or request setting adjustments for departmental servers put in a request. ITS system administrators may request firewall changes via email or by submitting a request for servers hosted in the Aquia Data Center.

Availability

This service is available 24/7. Changes or provision of server space is available during regular business hours.

Additional Information

Network Address Translation (NAT) services to provide additional IP address space using a single public IP address are available.

Standard firewall change requests are completed within two business days of receipt of the request. Emergency changes are completed within eight hours.