Service Summary

Information Technology Services (ITS) provides a dynamic, reliable, and secure computing environment for faculty, staff, and students to achieve their goals at Mason. ITS requires that faculty and staff use Mason-managed endpoint devices for their work and research.

Key Features

There are several benefits of using ITS Mason-managed endpoint devices.

Save Money

Lower your purchasing costs by buying preselected and preconfigured, high-performance endpoint devices configured for longevity (i.e., projected 5-year lifespan). Save on maintenance and software licensing costs for the life of your endpoint devices.

Out-of-the-Box Ready

Get up and running quickly. Most ITS-approved standard endpoint devices come with Mason’s software image installed, which contains basic software applications most commonly used across at Mason (e.g., Microsoft 365 Apps for Enterprise, etc.).

Works Smart, Not Hard

Spend more time using your endpoint devices and less time managing them. On-demand, self-service options allow you convenient access to optional software applications, as well as critical security updates, application updates and upgrades, and operating system upgrades to ensure your endpoint devices remain stable and secure. Take advantage of the following, on-demand, self-service options:

> Log in to Software Center (Windows environment managed by SCCM)

> Log in to Mason Self Service (Apple environment managed by Jamf)

Hardware & Software Support

Standardizing endpoint devices across campus helps ITS maintain a simplified computing support environment, allowing you to get faster access to support services when you need help.

Getting This Service

How do I purchase a Mason-managed endpoint device?

ITS has identified preconfigured endpoint device models from select manufacturers for purchase that have been tested by ITS with Mason’s standard software image. Hardware and peripherals configurations are available in the Additional Information section below or by selecting an icon below.

Once your department has identified a product to purchase, your departmental purchaser may obtain a quote and proceed with the purchase. ITS approves of the below-configured devices. If your department has inquiries about these standards, a Desktop Consultation request form may be submitted.

For additional information on how to auto-enrolled in Mason’s managed network (macOS), please contact the ITS Support Center.

Software Updates & Upgrades

Software applications, updates, and upgrades are available for managed Mason-owned devices.

Windows Devices

Software applications, updates, and upgrades for Windows devices are available through Software Center.

Apple Devices

Software applications, updates, and upgrades for Mac devices are available through Mason Self Service.

Two-Factor Authentication

Learn more about Two-Factor Authentication (2FA).

Availability

ITS processes requests during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.

Additional Information

Mason Standard System Requirements

The endpoint device configurations listed below are approved for purchase with Mason funds. It is requested that all machines have Windows 10 Pro or higher when purchased. ITS does not support Windows 10 Home. For information on purchasing an endpoint device not listed below, submit a request for a Desktop Consultation or contact the ITS Support Center.

Pricing and availability are subject to change without prior notification or obligation.

Dell

The models listed below are standardized configurations; upgrades are available at an additional cost.

Dell Desktops

ModelProcessor*MemoryStorageOperating System
Optiplex 5000 MicroCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 5000 TowerCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 5000 Small Form FactorCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 7000 MicroCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 7000 TowerCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 7000 Small Form FactorCore i7 12th Gen16GB512GB SSDWindows 10 Pro
Optiplex 7780 AIO (All In One)Core i7 12th Gen16GB512GB SSDWindows 10 Pro
Precision 3660 TowerCore i7 12th Gen16GB512GB SSDWindows 10 Pro

Dell desktops purchased through Mason's Dell contract come with a 3-year warranty.

Dell Monitors

Model     
Dell 20 Monitor: P2018H
Dell 22 Monitor: E2220H
Dell 24 Monitor: E2420H
Dell 24 USB-C Monitor: P2419HC
Dell UltraSharp USB-C Monitor 24: U2422HE
Dell UltraSharp 27 Monitor: U2722D

Dell Laptops

ModelProcessor*MemoryStorageOperating System
Latitude 5430Core i7 12th Gen16GB512GB SSDWindows 10 Pro
Latitude 5530Core i7 12th Gen16GB512GB SSDWindows 10 Pro
Latitude 9430Core i7 12th Gen16GB512GB SSDWindows 10 Pro
Latitude 7330 2-in-1Core i7 12th Gen16GB512GB SSDWindows 10 Pro
Precision 3570Core i7 12th Gen16GB512GB SSDWindows 10 Pro

Dell laptops purchased through Mason's Dell contract come with a 3-year warranty.

Dell Laptop Accessories

Model
Dell Thunderbolt Dock – WD19TBS
Dell USB-C Mobile Adapter – DA300

Microsoft

The models listed below are standardized configurations; upgrades are available at an additional cost.

Microsoft Desktops

ModelProcessorMemoryStorageOperating System
Microsoft Surface Studio 2-all-in-one Core i7 16 GB1 TBWindows 10 Pro

Microsoft Surfaces 2 in I Laptops

ModelProcessorMemoryStorageOperating System
Microsoft Surface Pro X – 13"SQ116 GB RAM256 GB SSDWindows 10 Pro
Microsoft Surface Pro 7 – 12.3" Core i716 GB RAM512 GB SSDWindows 10 Pro
Microsoft Surface Book 3 – 15"Core i716 GB RAM512 GB SSDWindows 10 Pro

Apple

The models listed below are standardized configurations; upgrades are available at an additional cost. All current Apple computers have Apple M1 Chip processors.

Apple Desktops

ModelProcessorMemoryStorageOperating System
iMac 24" 4.5K Retina display8-Core 16GB512GB SSDmacOS
Mac mini8-Core 16GB512GB SSDmacOS

*4-Year AppleCare+ for Schools (Deductibles apply.)

Apple Laptops

ModelProcessorMemoryStorageOperating System
MacBook Air (Retina)8-Core CPU and 8-Core GPU16 GB512 GB SSDmacOS
MacBook Pro 13" (2 Thunderbolt/USB 4 Port)8‑Core CPU and 8‑Core GPU16 GB512 GB SSDmacOS
MacBook Pro 14" (3 Thunderbolt 4 ports)8-Core CPU
14-Core GPU
16 GB512 GB SSDmacOS
MacBook Pro 16" (3 Thunderbolt 4 ports)10-Core CPU
16-Core GPU
16 GB512 GB SSDmacOS

*4-Year AppleCare+ for Schools (Deductibles apply.)

Software Updates

Software applications and updates are available for managed Mason-owned devices.

Windows Devices

Software applications and updates for Windows devices are available through Software Center.

Apple Devices

Software applications and updates for Mac devices are available through Mason Self Service.

Two-Factor Authentication

Learn more about Two-Factor Authentication (2FA).