Service Summary
Information Technology Services (ITS) provides a dynamic, reliable, and secure computing environment for faculty, staff, and students to achieve their goals at Mason. ITS requires that faculty and staff use Mason-managed endpoint devices for their work and research.
Key Features
There are several benefits of using ITS Mason-managed endpoint devices.
Save Money
Lower your purchasing costs by buying preselected and preconfigured, high-performance endpoint devices configured for longevity (i.e., projected 5-year lifespan). Save on maintenance and software licensing costs for the life of your endpoint devices.
Out-of-the-Box Ready
Get up and running quickly. Most ITS-approved standard endpoint devices come with Mason’s software image installed, which contains basic software applications most commonly used across at Mason (e.g., Microsoft 365 Apps for Enterprise, etc.).
Works Smart, Not Hard
Spend more time using your endpoint devices and less time managing them. On-demand, self-service options allow you convenient access to optional software applications, as well as critical security updates, application updates and upgrades, and operating system upgrades to ensure your endpoint devices remain stable and secure. Take advantage of the following, on-demand, self-service options:
> Log in to Software Center (Windows environment managed by SCCM)
> Log in to Mason Self Service (Apple environment managed by Jamf)
Hardware & Software Support
Standardizing endpoint devices across campus helps ITS maintain a simplified computing support environment, allowing you to get faster access to support services when you need help.
Getting This Service
How do I purchase a Mason-managed endpoint device?
ITS has identified preconfigured endpoint device models from select manufacturers for purchase that have been tested by ITS with Mason’s standard software image. Hardware and peripherals configurations are available in the Additional Information section below or by selecting an icon below.
Once your department has identified a product to purchase, your departmental purchaser may obtain a quote and proceed with the purchase. ITS approves of the below-configured devices. If your department has inquiries about these standards, a Desktop Consultation request form may be submitted.
For additional information on how to auto-enrolled in Mason’s managed network (macOS), please contact the ITS Support Center.
Software Updates & Upgrades
Software applications, updates, and upgrades are available for managed Mason-owned devices.
Windows Devices
Software applications, updates, and upgrades for Windows devices are available through Software Center.
Apple Devices
Software applications, updates, and upgrades for Mac devices are available through Mason Self Service.
Two-Factor Authentication
Learn more about Two-Factor Authentication (2FA).
Availability
ITS processes requests during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.
Policy
All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.
Additional Information
Mason Standard System Requirements
The endpoint device configurations listed below are approved for purchase with Mason funds. It is requested that all machines have Windows 10 Pro or higher when purchased. ITS does not support Windows 10 Home. For information on purchasing an endpoint device not listed below, submit a request for a Desktop Consultation or contact the ITS Support Center.
Pricing and availability are subject to change without prior notification or obligation.
Dell
The models listed below are standardized configurations; upgrades are available at an additional cost.
Dell Desktops
Model | Processor* | Memory | Storage | Operating System |
---|---|---|---|---|
Optiplex 5000 Micro | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Optiplex 5000 Tower | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Optiplex 5000 Small Form Factor | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Optiplex 7000 Tower | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Optiplex 7000 Small Form Factor | Core i7 12th Gen | 8GB | 512GB SSD | Windows 10 Pro |
Precision 3660 Tower | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Precision 3260 Compact | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Dell desktops purchased through Mason's Dell contract come with a 3-year warranty.
Dell Monitors
Model |
---|
Dell 22 Monitor: E2220H |
Dell UltraSharp USB-C Monitor 24: U2422HE |
Dell UltraSharp 27 Monitor: U2722D |
Dell Laptops
Model | Processor* | Memory | Storage | Operating System |
---|---|---|---|---|
Latitude 5430 | Core i7 12th Gen | 16GB | 512GB SSD | Windows 10 Pro |
Latitude 5530 | Core i7 12th Gen | 16GB | 256GB SSD | Windows 10 Pro |
Latitude 9430 | Core i7 12th Gen | 16GB | 256GB SSD | Windows 10 Pro |
Latitude 7330 2-in-1 | Core i7 12th Gen | 16GB | 256GB SSD | Windows 10 Pro |
Precision 3570 | Core i7 12th Gen | 16GB | 256GB SSD | Windows 10 Pro |
Dell laptops purchased through Mason's Dell contract come with a 3-year warranty.
Dell Laptop Accessories
Model |
---|
Dell Thunderbolt Dock – WD22TB4 |
Dell USB-C Mobile Adapter – DA300 *Compatible for laptops up to 90W |
Dell 6-in-1 USB-C adapter – DA305 *Compatible for laptops up to 90W |
Microsoft
The models listed below are standardized configurations; upgrades are available at an additional cost.
Microsoft Desktops
Model | Processor | Memory | Storage | Operating System |
---|---|---|---|---|
Microsoft Surface Studio 2-all-in-one | Core i7 | 16 GB | 1 TB | Windows 10 Pro |
Microsoft Surfaces 2 in I Laptops
Model | Processor | Memory | Storage | Operating System |
---|---|---|---|---|
Microsoft Surface Pro 7 – 12.3" | Core i7 | 16 GB RAM | 512 GB SSD | Windows 10 Pro |
Microsoft Surface Book 3 – 15" | Core i7 | 16 GB RAM | 512 GB SSD | Windows 10 Pro |
Apple
The models listed below are standardized configurations; upgrades are available at an additional cost. All current Apple computers have Apple M1 Chip processors.
Apple Desktops
Model | Processor | Memory | Storage | Operating System |
---|---|---|---|---|
iMac 24" 4.5K Retina display | 8-Core | 16GB | 512GB SSD | macOS |
Mac mini | 8-Core | 16GB | 512GB SSD | macOS |
*4-Year AppleCare+ for Schools (Deductibles apply.)
Apple Laptops
Model | Processor | Memory | Storage | Operating System |
---|---|---|---|---|
MacBook Air (Retina) | 8-Core CPU and 8-Core GPU | 16 GB | 512 GB SSD | macOS |
MacBook Pro 13" (2 Thunderbolt/USB 4 Port) | 8‑Core CPU and 8‑Core GPU | 16 GB | 512 GB SSD | macOS |
MacBook Pro 14" (3 Thunderbolt 4 ports) | 8-Core CPU 14-Core GPU | 16 GB | 512 GB SSD | macOS |
MacBook Pro 16" (3 Thunderbolt 4 ports) | 10-Core CPU 16-Core GPU | 16 GB | 512 GB SSD | macOS |
*4-Year AppleCare+ for Schools (Deductibles apply.)
Software Updates
Software applications and updates are available for managed Mason-owned devices.
Windows Devices
Software applications and updates for Windows devices are available through Software Center.
Apple Devices
Software applications and updates for Mac devices are available through Mason Self Service.
Two-Factor Authentication
Learn more about Two-Factor Authentication (2FA).