Key Features

There are several benefits of using ITS Mason-managed endpoint devices.

Save Money

Lower your purchasing costs by buying preselected and preconfigured, high-performance endpoint devices configured for longevity (i.e., projected 5-year lifespan). Save on maintenance and software licensing costs for the life of your endpoint devices.

Out-of-the-Box Ready

Get up and running quickly. Most ITS-approved standard endpoint devices come with Mason’s software image installed, which contains basic software applications most commonly used across at Mason (e.g., Microsoft 365 Apps for Enterprise, etc.).

Works Smart, Not Hard

Spend more time using your endpoint devices and less time managing them. On-demand, self-service options allow you convenient access to optional software applications, as well as critical security updates, application updates and upgrades, and operating system upgrades to ensure your endpoint devices remain stable and secure. Take advantage of the following, on-demand, self-service options:

> Log in to Software Center (Windows environment managed by SCCM)

> Log in to Mason Self Service (Apple environment managed by Jamf)

Hardware & Software Support

Standardizing endpoint devices across campus helps ITS maintain a simplified computing support environment, allowing you to get faster access to support services when you need help.

Getting This Service

How do I purchase a Mason-managed endpoint device?

ITS has identified preconfigured endpoint device models from select manufacturers for purchase that have been tested by ITS with Mason’s standard software image. Hardware and peripherals configurations are available in the Additional Information section below or by selecting an icon below.

Once your department has identified a product to purchase, your departmental purchaser may obtain a quote and proceed with the purchase. ITS approves of the below-configured devices. If your department has inquiries about these standards, a Desktop Consultation request form may be submitted.

For additional information on how to auto-enrolled in Mason’s managed network (macOS), please contact the ITS Support Center.

Software Updates & Upgrades

Software applications, updates, and upgrades are available for managed Mason-owned devices.

Windows Devices

Software applications, updates, and upgrades for Windows devices are available through Software Center.

Apple Devices

Software applications, updates, and upgrades for Mac devices are available through Mason Self Service.

Two-Factor Authentication

Learn more about Two-Factor Authentication (2FA).

Availability

ITS processes requests during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.