Service Summary

The state-of-the-art Aquia Data Center offers both physical and virtual server colocation services within a secure operating environment dedicated to system availability and uptime. Colocation services are available to the Mason research community and departments that require a secure and stable computing environment.

Located on the first floor of the Aquia Building on the Fairfax Campus, the Aquia Data Center is staffed 24/7/365. Access to this facility is restricted to authorized individuals

Key Features

Server Security & Optimal Environment

  • The Aquia Data Center is physically monitored and controlled 24 hours a day, 7 days a week to ensure safety and reliability
  • Secure / Access Controlled Environment - restricted to authorized personnel only
  • Environmental monitoring and controls host a dust-free, temperature, dewpoint, and humidity controlled server environment

Protection from Power Loss

  • State-of-the-art UPS systems provide continuous power in the event of a power interruption
  • The UPS systems support dual power hookup for equipment that uses multiple power inputs (redundant power)
  • In the event there is a power interruption, there is a generator that powers the Aquia Data Center

Power Your Development with Virtual Platforms

The COLO VMware Virtual Infrastructure was developed to provide a highly available, redundant, structured and secure clustered virtual environment to host departmental virtual servers throughout GMU. This hosting solution eliminates the need for owning and managing physical server and infrastructure assets. Our scalable, state of the art, secure 24x7x365 datacenter hosts this virtual infrastructure. For more information, please see Colocation Service—Virtual Servers.

Getting This Service

Please submit a service request to set up colocated systems in the Aquia Data Center.

Gather Your Information

The following information is required when making a request:

  • A detailed list of equipment and specifications
  • Electrical requirements for all equipment
  • Identify all network requirements
  • Applicable security requirements
  • Type of data to be stored (sensitive/non-sensitive)
  • Outline of systems growth expectations for the next 2 years
  • Specify if the system is for research or department use

Costs

Customers will be responsible for the installation costs of electrical circuits for their equipment if additional power is needed. Also, costs may be incurred for any special network service requirements that are not normally available. Additionally, there may be miscellaneous costs, such as the cost of an equipment rack (depending on current availability) for housing the customer’s equipment.

Please see Additional Information for further details and requirements.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to the following policies:

Additionally, all customers are required to follow ITS’ Data Center Process for Secure Areas, as well as any other formal or informal policy, procedure, standard, or agreement that may be required to utilize the facilities and services of the Aquia Data Center, such as Service Level Agreements (SLAs).

Additional Information

Prior to submitting a service request and schedule a meeting with the Aquia Data Center team, please have the following information and be aware of Aquia Data Center requirements for colocated servers.

Requirements

Server Specifications

  • Server make and model
  • Server height ("U" space) and depth
  • Electrical requirements in watts and voltage for each server and switch
  • 60 amp is the total per rack PDU allowable

Racks

  • All equipment must be rack mountable, including tower servers that must be mounted horizontally
  • Racks may need to be ordered for equipment that is longer than 33" in depth
  • Racks cannot be used to store unused equipment and cables
  • Deeper racks are not allowed for the installation of cable management devices
  • Rack drawers will not be allowed

Rails

  • Server rails must be provided by the customer
  • Rails must allow for server mounting without a space between the servers

Cabling

  • Network cabling needed to connect server to server or server to customer's switch must be provided by the customer
  • Power and network cables must be installed to Enterprise Infrastructure Services' (EIS) standards
  • Cable management devices will only be allowed if space is available.

KVM

  • KVM monitors will only be allowed if space is available, and the customer has installed at least 21 "U" of equipment.
  • If a KVM monitor is installed, it should only use one "U" of rack space.

Aquia Data Center will provide the following:

  • Redundant power will be provided and is strongly recommended.
  • KVM monitors are available on the Data Center floor.
  • Racks and power hookup to the rack will be provided by EIS. (Certain conditions apply)
  • Network cabling (copper or fiber) for the connection from the ports above the rack to customer's server
  • Server and switch power cables will be provided by EIS if needed

Details will be discussed and finalized during the meeting(s) between Aquia Data Center team and customers. If you have questions prior to submitting a service request, please contact the Aquia Data Center at sysop@gmu.edu.