Unable to see MailTips

Issue Started:

May 22, 2019 12:30 p.m.

Issue:

Users may see the error message "We can't show MailTips right now" or be unable to see their MailTips when they compose email messages in Outlook Desktop or Outlook for Mac.

Workaround:

As a workaround, users can use Outlook on the web.

Current Status:

Microsoft identified that a feature change caused unexpected impact to MailTips. They've begun reverting the change and are monitoring the results.

Issue Ended:

May 23, 2019 1:15 p.m.