Introduction to Blackboard Collaborate Ultra

How to Get Started

In your Blackboard course menu, click Tools and then Blackboard Collaborate Ultra. Just click Join Room to begin!

Profile Images

Users must have a myMason profile image before adding/editing an image in Collaborate Ultra.

See the Blackboard Profile and Privacy Settings article for instructions on how to set up your profile image.


A separate recording is created each time you start and stop recording during a sessions. The recordings live in your Blackboard Course or Organization, in the Collaborate Ultra tool—click the Menu button and change to Recordings.

  • If you don't see your recordings, change Show Recent Recordings to Show Recordings in a Range.
  • In order to allow recordings to be downloaded, go back to the session settings and check the Allow Recording Downloads option.
  • Recordings are in mp4 format and can take up to one hour to display in Blackboard after the recording ends.
  • Chat from the sessions is available by clicking the purple tab at the bottom right of the recording.
  • Instructors can change the name of the recording by clicking the options icon to the far right of the recording name.

Sharing Recordings

Students in your course can see the recordings using the steps above (in the course, no additional action needed). However, if you want to share the recordings with others (outside of Mason or to other courses/semesters) you have two options:

  1. Copy the public link (Copy link)
  2. Download the recording as an mp4 file (Download). You can share the downloaded file as needed. For future courses, you can upload to Kaltura (see the instructions for  How to Upload and Publish Media to a Course with Kaltura Using Build Content).Note: In session settings, you must enable Allow recording downloads before you will see the download option.

Guest Access

Use the guest access link to allow anyone (no login/Mason NetID required) to attend your session. Instructors may wish to use guest access to allow students from multiple sections/courses to meet online in one room.

Next to the course room or a scheduled session, click the more button and then choose either Get guest link or Edit settings to view and copy the guest link. Choose if guests will be participants or have a role with additional privileges. Send users the guest link via email or post in Blackboard.

The guest access link is an easy way to access sessions via the Blackboard Student app.

Group Work/Student Rooms

Faculty often wish to give students access to a Collaborate room in which the students have full access to share content. This is now a feature in Blackboard's group tool. In a course, go to Control Panel > Users and Groups > Groups. Each group will have access to a Collaborate room.

If you want to give the students the ability to record, change that option under Tool Availability when setting up the group. Recordings are only visible to students in the group and the instructor. Students cannot get a link to, download, or re-name the recording; however instructors can view the recording via the group's Collaborate page and can get a guest link to share with the rest of the class if needed (see above).

Mobile Access

Mobile access to Collaborate Ultra for students is via the Blackboard App. Instructors should use the Blackboard Instructor. Both are free downloads from the iOS and Android App Stores.