How to Set Up Voice Mail for Mailboxes on Menus/Shared Lines

Access your voice mail for the first time:

Step 1

From on-campus: Dial 3–7900 (or press your Message key)

From off-campus: Dial 703-993–7900

You will hear, “CallPilot, mailbox”

Step 2

Enter your five (5) digit extension (3-xxxx)

Step 3

Press #

Step 4

Enter your temporary password (12 plus your 5-digit extension number)

Step 5

Press #

Change your personal options:

To change your password:

Step 1

Press 8 for Mailbox Commands

Step 2

Press 4 for Password Change

To change or record your personal verification or name:

Step 1

Press 8 for Mailbox Commands

Step 2

Press 2 for Greetings

Step 3

Press 9 for Personal Verification (Record Name)

To change or record your standard (personal) greeting:

Step 1

Press 8 for Mailbox Commands

Step 2

Press 2 for Greetings

Step 3

Press 1 for External Greetings