Affected laptops were sold primarily between September 2015 and February 2017, and product eligibility is determined by the product serial number. The batteries have been recalled and require replacement.

Managed university-owned Apple laptops:

ITS assessed all managed MacBook Pro laptops and addressed those that were a risk.

Unmanaged university-owned or personal Apple laptops:

Check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu in the upper-left corner of your screen.

Visit the Apple Battery Recall site at https://support.apple.com/15-inch-macbook-pro-battery-recall to enter your computer’s serial number and see if it is eligible for a replacement battery.

If your MacBook Pro laptop is eligible, please stop using it and contact the ITS Support Center for assistance.