Microsoft Teams

Vendor

Microsoft

Vendor Website

https://www.microsoft.com/en-us/microsoft-teams/group-chat-software

Description

Microsoft (MS) Teams is an enterprise-wide collaboration suite that lives within Mason’s Office 365 environment. At its core, MS Teams provides chat, audio calling, video calling, screen share, and more with individuals and groups outside of a team structure.

License Information

Current Version

Current

License Type

Campus-Wide

License Effective Dates

Not Applicable

Products Included

Microsoft Teams

Terms of Use

Microsoft Teams is available to faculty and staff. Microsoft Teams is part of your Office 365 Account. Office 365 accounts are automatically established for each employee when hired by the university. When you stop working at George Mason University, you will no longer be able to access your Office 365 employee account. Students, Retirees, and Generic Accounts are not eligible for this service.

For security reasons, as part of the Office 365 Suite, Two-Factor Authentication (2FA) is required when accessing this service. See 2FA for Office 365 Tips.

Availability

How to Access
On the Web

Access MS Teams through the application launcher on your Mason Office 365 account at http://mso365.gmu.edu via supported browsers.

On Your Desktop: Download the MS Teams App

Once ITS processes your request, we recommend using the MS Teams desktop application for full functionality. The application is available for direct download from within the MS Teams Web Application or at https://products.office.com/en-us/microsoft-teams/download-app.

Download the Mobile App

Take MS Teams on the go with the MS Teams mobile app for Apple iOS or Android from your mobile device’s app store or click the following link from a browser on your mobile device: https://products.office.com/en-us/microsoft-teams/download-app.

Sign In

Once you install the app, you will sign in to the application using your Mason NetID, Patriot Pass Password, and Duo Two-Factor Authentication (2FA).

See Microsoft Teams for more information.

Getting Help

ITS may provide these software applications via Software Center, JAMF, or other end-point management systems. ITS staff may assist users in installing the application for supported operating systems. ITS staff have not necessarily received training on the application and do not support the functional operation of the application, but will refer users to self-support sites, Mason instructors, vendors, or departmental support when known.

Support Level

Level 2