Report an IT Security Incident
Request Help
Help & Support
COVID-19 Support
Request Help
Track a Ticket
Knowledge Base
Getting Started
Contact Us
ITS Alerts Sign Up
Service Catalog
Accounts & Access
Computers & Software
Email & Collaboration
Teaching & Learning
Network, Internet & Telephone
University Applications
Web, Servers & Data
About ITS
Our Team
Strategic Plan
Annual Reports
Awards
Student Employment
Working with ITS
Solution Request
Governance Committees
Portfolio and Project Management Office
Architectural Standards Review Board
Business Intelligence
Enterprise Data Integration Services (EDIS)
GMU-TV
IT Security Office
Alerts & Bulletins
Unplanned Outages
Phishing Alerts
Maintenance
Bulletins
Spotlights
After Action Reports
Archives
Known Issues
Report an IT Security Incident
Request Help
X Hide
Skip to content
Help & Support
COVID-19 Support
Request Help
Track a Ticket
Knowledge Base
Getting Started
Contact Us
ITS Alerts Sign Up
Service Catalog
Accounts & Access
Computers & Software
Email & Collaboration
Teaching & Learning
Network, Internet & Telephone
University Applications
Web, Servers & Data
About ITS
Our Team
Strategic Plan
Annual Reports
Awards
Student Employment
Working with ITS
Solution Request
Governance Committees
Portfolio and Project Management Office
Architectural Standards Review Board
Business Intelligence
Enterprise Data Integration Services (EDIS)
GMU-TV
IT Security Office
Alerts & Bulletins
Unplanned Outages
Phishing Alerts
Maintenance
Bulletins
Spotlights
After Action Reports
Archives
Known Issues
Knowledge Base Category:
Solutions Request
Home
>
Help & Support
>
Knowledge Base
>
University Applications
>
Solutions Request
Articles
Who is on the ITS Solution Request Team?
What happens after my request is put in the applicable queue?
How long will it take to get my request in the applicable queue?
How do I track the status of my request?
How do I submit an IT Solution Request?
How does the ITS Solution Request Process impact use of the PCS?
What is the ITS Solutions Request Process?
X
Changes to MasonLive Student Email this Summer
This June, MasonLive student email and Microsoft services will be migrated to Office 365. See the email for details or
Student Office 365 Migration
.
Read More >>
